[School Name]

 

This page outlines your Lumens training plan. Please note that we will generally follow this schedule but may re-order the topics based on your needs.

 
Scheduled Training Sessions:
 

Session 1 (MM/DD): Lumens Demo Watch Now
Workbook: No workbook
 
Topics:
  • Student: Add Student Profile, Student Self-registration, Review Student Dashboard
  • Instructor: Edit Instructor Profile, View/print Rosters & Sign-in Sheets, Email Students
  • Company: Add Company Profile, Register/manage Students, Review and Make Payments
 
Session 2 (MM/DD): Workbook 1 Watch Now
Workbook:
Pro - Level 1
 
Topics:
  • System Options: System Preferences, Financial Policies, Instructional Calendar 
  • Financial Management: Accounting Codes
  • Room Management: Locations, Rooms
 
Session 3 (MM/DD): Workbook 1 Continued Watch Now
Workbook:
Pro - Level 1

Topics:
  • Instructors: Instructor Profiles, Job Titles, Education Levels and Company Types
  • Course Management: Catalogs, Categories/Subcategories, Courses, Classes 
  • Student Management: Student Profiles
  • Registration: Class Registration, Payment Methods
 
Session 4 (MM/DD): Power User Watch Now
Workbook:
Power User Workbook
 
Topics:
  • System Options: Power User Settings 

Session 5 (MM/DD): Power User Continued Watch Now

Workbook:
Power User Workbook
 
Topics:
  • System Options: Staff Profiles, Instructional Calendar, Template Management
  • Course Management: Editing Course/Class Category/Subcategory, Edit Class Term
  • Registration: Cancel/Transfer – Edit a Refund Method
  • Reports: Deleting Custom Reports

Session 6 (MM/DD): Workbook 2 Watch Now
Workbook:
Pro - Level 2
 
Topics:
  • System options:  Template Management, Optional Field Set Up, List Value Mgmt, User Roles, Promotions
 
Session 7 (MM/DD): Workbook 2 Continued Watch Now
Workbook:
Pro - Level 2

Topics:
  • Course Management: Discounts, Lesson Release Times, In-house Course Creation – Online and Hybrid
  • Students: Members Profiles, Email Students, Student Confirms, Catalog Requests
  • Registrations: Late Registrations, Cancels, Transfers, Waiting Lists
  • Instructors: Email and Confirmations
  • Class Information: Go/No Go Overview, Instructor Checklist, Status Change, Record Grades/Attendance/CEUs, Release Forms 

Session 8 (MM/DD): Workbook 3 Watch Now
Workbook: 
Pro - Level 3
 
Topics:
  • System Options: Tracking settings, Inactive/Delete, Dashboard Admin
  • Course Management:  Course Series, Evaluations, Online Course Management
 
Session 9 (MM/DD): Workbook 3 Continued Watch Now
Workbook: Pro - Level 3
 
Topics:
  • Reports: Groups, Features, Filters, Scheduled, Custom
  • Registration: Cart Reservations, Over/Under Payments, Split Payments
  • Financial Management: Credit Vouchers, Gateways

Session 10 (MM/DD): 3rd Party Pay and Accounts Receivable Watch Now

Workbook:
 3rd Party Pay & Accounts Receivable
 
Topics:
  • 3rd Party Process: Company Profiles, Manage Requests: Student, Company, Staff, Templates
  • Accounts Receivables: Activity, Payment, Charges, Invoices, Document Archives, Edit Account, Credit Memo, Templates

Session 11 (MM/DD): 3rd Party Pay and Accounts Receivable Continued Watch Now

Workbook:
 3rd Party Pay & Accounts Receivable
 
Topics:
  • Accounts Receivable Reports: 3rd Party Class Activity, A/R Activity, Aging, A/R Balance. A/R Balance as Of, Charges/Invoices with a Balance, Student 3rd Party Pay Request
 
Session XX: Instructor Management Watch Now - Flexible placement based on client
Workbook: Instructor Management
 
Topics:
  • Program Overview: Introduction 
  • Instructor Profiles: Instructor Profiles, Earnings and Payments
  • Instructor Contracts: Default Templates, Create and Print Contracts
  • Reports: Instructor Reports

Session XX: Website Training Watch Now
Workbook:
Website Configuration Workbook
 

Topics:
  • Style Sheets: Main Layout Options, CSS and Style Sheets
  • Style Configuration: Colors and Fonts
  • Graphics: Banner Options; Primary, Background, and Other Graphics
  • Menus: Public Menu Structures, All Menus
  • Footers: Pre-Footer, Footer, and Branding Footer
  • Controls: User Controls, Learner Controls, Search Controls
  • Social Media: Social Media Additions

Meeting Recordings (any ad-hoc meetings outside of the training plan)
MM/DD: Insert meeting topic (as link)
MM/DD: Insert meeting topic (as link)
MM/DD: Insert meeting topic (as link)

 
 
Optional Sessions (These sessions are needed depending on the needs of the customer. We may move these sessions into the regular training plan above):

 
Recorded Training: Merchandise Watch Now
Workbook:
Merchandise
 
Topics:
  • Merchandise Overview: Introduction
  • Merchandise Set-up and Preparation: System Options, Course Management, Attributes, Item Management, Assigning Items - Course or Class, Assigning Items - Independent Sales, Assigning Items - Course Series or Certificate
  • Merchandise Buyers Experience: Purchase Individual Item, Purchase Class with Merchandise
  • Merchandise Staff Management and Maintenance: Purchase, Delivery Tracking, Transfers or Returns, Reports
 
Session XX: Online Course Providers Watch Now
QRAs:
 
Topics:
  • Initial Set-Up
  • Automatic Import
  • Work with Non-Integrated OCPs

Session XX: Document Editor Watch Now

QRA:
 
Topics:
  • Document Editor Fundamentals
  • Document Editor Mail Merge/Merge Blocks

Add-ons (These sessions are needed depending on what was purchased. We may move these sessions into the regular training plan above):

Session XX: Contract Training Essentials Watch Now

Workbook: 
Contract Training Essentials
 
Topics:
  • Company Profiles: Company Information, Company Contacts, Company Transaction History
  • Contract Training Classes: Adding a Course, Class Creation, Assign Students
  • Contact Log: Contact Log Creation, Contact Log Extract
  • Contract Training Reports: Reports
  • Company Access: Views, Classes, Students, Reports, Manage Requests
 
Session XX: Contract Training Premium Session 1 Watch Now
Workbooks:
Contract Training Fundamentals

Topics:
  • Fundamentals: Introduction and Overview, Program Goal
  • System Options: System Preferences, Financial Policies, Instruction Calendar, Optional Fields, Optional Fields - Custom, User Roles, Template Management, Power User Settings
  • Profile Management: Profile Options, Slim Profile, CT Exclusive Profile, Locations, Instructor Profiles, Company Creation, CT Vendors
  • Contract Preparation: Course Creation, Contract Training Classes, Contract Training Templates
 
Session XX: Contract Training Premium Session 2 Watch Now
Workbooks:
Contract Training: Proposals & Contracts 

Topics:
  • Proposals and Contracts: Overview, Program Goal
  • Contacts: Creating a Contact Log, Key Points
  • Proposal Management: Preparation, Creation, Logistics, Document Editor, Document Archive, Proposal Conversion to Contract
  • Contract Management: Creation, Document Editor, Account, Logistics, Grant Funding, Addendum, Document Archive

Session XX: Contract Training Premium Session 3  Watch Now
Workbooks:
Contract Training: Contract Events & Post Events

Topics:
  • Contract Events and Post-Events: Introduction & Overview, Program Goal
  • Event Management: Event Preparation, CT Class Rosters, CT Logistics, 
  • Billing & Payment Tracking: Updating a Billing Agreement, Accounts Receivable for Contracts, Instructor Contracts & Payments, 
  • Company Access: Company View: Dashboard & Profile, Company View: Classes & Students, Company View: Reports
  • Reports: Contract Training Report Group, LERN Analysis Report Group

Session XX: Certificate Essentials Watch Now
Workbook: 
Certificate Essentials
 
Topics:
  • Certificates in Lumens
  • Administrative Options: System-Level Settings, Templates, Prerequisites
  • Certificate Creation: Add Certificates, Courses and Attributes, Prerequisites, Publish Certificate, Variations
  • Certificate Registration: Staff, Student 
  • Certificate Management: Managing Certificate Participants, Reports